PRINCIPAL CONSULTANT
Donna Carter-Cupid, Chartered MCIPD
Principal Consultant | Human Resources Business Partner
Donna Carter-Cupid is a seasoned business professional with over twenty years of managerial experience in the human resource arena. Throughout her career, she has successfully navigated both public and private sectors, including roles within the health, telecommunications, manufacturing, and retail industries. As a Principal Consultant, she is dedicated to helping others grow and improving the quality of their lives through strategic professional development and human-centric solutions.
International Expertise and Impact
Donna’s breadth of experience extends to the international stage, notably serving as a Senior Project Officer and Human Resource Generalist at the CARICOM Secretariat in Guyana. During her tenure, she held responsibility for the overall management of the recruitment and selection function, influencing organizational practices at all levels from director to junior staff. A key highlight of her international work was the development of the Rapid Recruitment and Selection Strategy and Implementation Plan for the 11th European Development Fund (EDF), which focused on the "Strengthening Framework for CARICOM Integration and Cooperation Process". Furthermore, Donna transformed the Secretariat's approach to talent acquisition by introducing advanced selection methods, including behavioral interviewing, work sample testing, and psychometric testing.
Professional Approach
Donna is known for her ability to influence behavior and promote organizational change at senior management levels. She possesses a proven track record in strategic business planning, performance improvement, talent management, and organizational diagnosis. Her leadership style is characterized by a strong ability to inspire others with enthusiasm for organizational vision and goals, as demonstrated by her successful implementation of major development programs throughout her career.
Core Areas of Expertise
Donna provides expert consultancy services focused on sustainable organizational growth:
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Strategic Human Resource Management: Designing comprehensive HR frameworks that align with business objectives.
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Organizational Diagnosis & Redesign: Utilizing advanced methodologies to restructure business processes and optimize staffing levels.
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Advanced Selection Methods: Specialized in psychometric testing, assessment centers, and structured interviewing techniques.
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Industrial Relations: Experienced in navigating complex collective bargaining negotiations and Industrial Court matters.
Professional Credentials
Donna Carter-Cupid holds a Chartered Membership with the Chartered Institute of Personnel and Development (MCIPD). Her academic and professional qualifications include:
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BBA: Andrews University, Michigan.
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Post Graduate Diploma: Public Management, University of Chile.
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Postgraduate Certificate in Psychology: Awarded for the completion of required courses and credits.
Other Certifications include
Certificate: Total Quality Management - Cable and Wireless
Certificate: Recruitment and Retention – Society for Human Resource Management
Certificate: Professional Development for Tertiary Level Educators - U,W.I.
Certificate: Hay Guide Chart- Profile Method of Job Evaluation – Hay Group
Certificate: Manpower Planning – British Telecom
Certificate: HR Labour Law -Arthur Lok Jack Graduate School of Business
Writing with Impact - Canadian Executive Service Organization (CESO/SACO)
Coaching for Peak Performance (CESO/SACO)
U.S. Department of Labour – Occupational Safety and Health Administration 900052879
Advanced Certificate – Process Improvement, Measurement & Management Strategies
American Society for Quality – PIMM/12/0035
Six Sigma Green Belt (CIQ International)
Drawing on her diverse background—from serving as a General Manager at the Employers Consultative Association, leading as the Group People Manager at a conglomerate, to her senior roles within international organizations—Donna brings a wealth of practical experience to every client engagement. She remains committed to delivering high-impact solutions that empower organizations and individuals to reach their full potential.
